Terms & Conditions - Coronavirus Update
We are monitoring the Corona virus worldwide and our priority these days are the safety of our travellers. Our staff and management are standing by to give our passengers and families that are travelling with us additional information that we have. For more information please visit U.S. Center for Disease Control's website.
We share our travellers concern and revised our travel policy for the time said.
IBMT Tours & Covid-19 rules
Our general “Terms & conditions” are very clear and on our website – deposits are non-refundable. After full payment is made the full amount is non-refundable. Due to Covid-19 we are offering our Covid-19 terms & conditions as follow:
1. Deposit are non-refundable however you can freeze your date and re-book your travel date up to twelve months from your original date of travel without penalty + price difference if applicable.
2. For those who paid in full, cancel and get 75% of the total amount of your invoice if paid in full only.
Flights & Airline rules:
Please follow airlines rules & regulations for each ticket.
Please note: Trip Protection Plan policies typically do not consider an event of this nature as a covered event. However, you may wish to contact your insurance carrier to verify coverage details. If you purchased Trip Protection through IBMT Tours and AIG, we will be able to provide you with their contact number.
*Re-booking IBMT Tours Terms
Reserve new services within twelve months of your original travel date.
Credit may apply towards one or more new bookings with additional difference of new tour cost.
Unused credit has no cash value and is non-transferable to other travellers.
Unused credit has no value after twelve months of original travel date.
If keeping the value of your air ticket, it is your responsibility to advise us when you are ready to book alternate flights.
Trip protection will carry over. Premium will be adjusted based on total value of the new booking.
We went on a church group to the Holyland with IBMT Tours and had a great trip, everything was planned for us perfectly. There was over 123 people in four different bus groups and things went smoothly, I thought it was going to be hectic with that many people in the group but IBMT did a wonderful job and made sure the buses did not go convoy, every bus had its own time table and itinerary for the day, our guide Dani was so knowledgeable and loving. We love you IBMT and we will recommend you guys. ...
We just returned from Israel on an IBMT Bar Mitzvah Tour for our three grandsons. We had enough family members to warrant our own bus. After checking out many tour companies we went with IBMT and all of us were glad we did. The hotels were fabulous and the rooms allotted even more so. From the INBAL in Jerusalem, KFAR BLUM in the Galilee, the SHERATON in Tel Aviv, to the ROYAL BEACH in Eilat we couldn’t have asked for more. Our meals were equally excellent. Beginning with a welcome reception ...
I cannot imagine a better, more organized, more perfect experience! IBMT went above and beyond all expectations!
Loved the trip! The itinerary was fantastic and really kept us moving. We were able to see and do so much. Best of all was our tour guide Natalie. She was very kind, patient and extremely knowledgeable on every aspect of Israel.
This was an incredible tour of Israel with IBMT Tours and I loved the additional trip to Petra as well. We had a very knowledgeable guide from Israel who gave us an extensive explanation of everything we saw in Israel. All of the hotels I stayed in were great with comfortable beds and wonderful buffet breakfasts!!
To Ornan and IBMT Tours staff,
We just got back from tour with IBMT for our Bat Mitzvah Tour in Israel.
We are so glad we have chosen the right company for our tour as I can’t express my words of how wonderful this tour company was, starting before we left, the personal service they showed here back home and later the service in Israel with our great tour guide Natalie who was so informative on every place we went and what we saw. It was so wonderful to listen to a ...
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